SAN BERNARDINO COUNTY
We are excited to begin work in San Bernardino County as of 2025! We are partnering with the Children and Family Services of the County to operate the Housing Navigation Program which will provide housing related services including, but not limited to, rental assistance, housing navigation, case management, security deposits, utility payments, moving costs, hotel and motel vouchers, legal services, and credit repair.
CURRENT SAN BERNARDINO COUNTY SERVICES
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Street outreach is a way to build rapport and trust with people experiencing homelessness, utilizing whole-person care, mental health and behavioral health first aid, trauma-informed care, harm reduction, housing first principles, de-escalation, motivational interviewing, and progressive engagement.
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Case management activities assess housing and service needs and arrange, coordinate, and/or monitor the delivery of individualized services. Specific activities include:
• Assessment and intake using HMIS
• Conducting initial evaluations including verifying and documenting eligibility
• Counseling
• Developing/securing/ coordinating services
• Helping obtain Federal, State, and local benefits
• Monitoring and evaluating program participant progress in particular programs
• Providing information and referrals to other providers
• Developing an individualized housing stabilization plan (see also the housing preparation section below) that leads to the attainment of stable permanent housing.
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Housing Navigation provides end‐to‐end support—conducting needs assessments and budgeting, completing applications and securing required documentation, overcoming credit or legal barriers, and facilitating introductions to landlords and neighborhoods—while case managers address housing histories, family dynamics, and other readiness factors to successfully match clients with stable housing.
SAN BERNARDINO COUNTY CURRENT PROJECT DASHBOARDS
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The BFH Housing Navigation Program provides housing related services including, but not limited to, rental assistance, housing navigation, case management, security deposits, utility payments, moving costs, hotel and motel vouchers, legal services, and credit repair for people experiencing homelessness in the County of San Bernardino.
REGIONAL CONTACT INFO
Our City Net San Bernardino Team is working under the Bringing Families Home contract. To access services in San Bernardino, please reach out to your case manager directly or email outreach@citynet.org. To access additional resources within San Bernardino County, click here or dial 211. If this is an emergency, please call 911.
