JOIN OUR TEAM

 
 

We are hiring!

Our mission

City Net is committed to breaking the cycle of homelessness in the communities we serve by connecting neighbors experiencing homelessness to transformative care and innovative housing solutions.

WORK-LIFE harmony

There’s life at work and life outside of work. We want everyone to be healthy, be able to dive into their hobbies, get time to give back, and be the best version of themselves they can be, all with the support of the City Net team.

Tour the “officE”

We want to shake up the definition of an "office," especially one for a nonprofit organization. We believe that an office should be a place you can find creativity, collaboration and safety. Our headquarters are located in Anaheim, California, and there are countless community contributions and volunteer hours poured into the space. Additionally, we have a fleet of mobile outreach vans and work across the state of California with remote offices within the regions we serve (this can include fire departments, family resource centers, libraries, and community-based organizations).

Who We are

City Net was formed in Long Beach, CA, in 2003 in part to streamline homelessness services in the city by establishing and leading a collaboration among faith congregations, city government, and nonprofit organizations. City Net worked in partnership with these providers to develop collective, systems-wide goals, strategic action plans, and measurable results and thus—by promoting collaboration over competition—helped create and lead an initiative that was partially responsible for a 26% reduction in homelessness in Long Beach (City of Long Beach, 2015).

By 2014, City Net’s work proved so effective that the City of Anaheim asked us to replicate our impact in Orange County. Since then, we have expanded our services through contracts across Southern California. The multi-sector collaborations we lead through these contracts have transitioned more than 3,000 people from the streets to housing, with a retention rate of over 92%.

Today, we work together to provide services that will result in ending street-level homelessness through the provision of street-outreach, case management, housing navigation, bridge-housing, shelter operation, reunifications, census coordination, and more. City Net also works to mobilize community resources, including meals, volunteers, donations and advocacy, to coordinate care in emergency shelters, parks, and other public areas where homeless neighbors live. These efforts seek to reduce wasteful duplication and fill missing gaps in the continuum of care, with the long-term goal of ending homelessness by providing homeless neighbors a stable context in which their emergency needs are met, so they can work on long-term housing plans.

 

Questions about applying
for a position at City Net?

Find answers here.

CITY NET HIRING PROCESS

  • A. In general, candidates follow all steps below starting at step 0 or 1.

    0. Sourcing/proactive recruitment
    Our Talent Acquisition Partner finds and proactively contacts potential candidates through LinkedIn, Facebook, Google, and other sources.

    1. Initial Review
    Our Recruiters review—with human eyes—all candidates’ Resumes, Cover Letters (if applicable), Screening Questions, and any job-specific Assessments to determine whether each application meets the minimum qualifications for the position sought. We do not consider your name, or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all our job opportunities to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school).

    2. Phone Interview
    A Recruiter conducts a short phone interview with matching candidates (10-25 minutes, depending on the position). Successful candidates’ files are sent to the hiring team, who will decide whether to move forward. We inform candidates of the hiring supervisor’s decision, regardless of the outcome.

    3. Employment Application & Skills Tests
    Successful candidates will be sent an Employment Application form to complete which includes professional reference information, conflict of interest checks, etc. Most positions also require special skills tests such as online calendars, case note writing, proofreading, etc.

    4. In-Person/Video Interview
    The hiring supervisor invites successful candidates to an initial in-person or video interview (depending on the position). Candidates who pass this interview move on to an Observational or Panel interview.

    5. Observational Interview (for client-facing positions) or Panel Interview (back-office support staff positions)

    Client-facing positions: The hiring supervisor schedules an interview in the field or shelter so that the candidate can observe the position’s pace, population, and environment to ensure that they feel it’s a good fit for them. The interviewer will also observe the candidate’s interactions with our staff, and ask additional interview questions.

    Back-office positions: The hiring supervisor conducts a panel interview with candidates and appropriate other staff or Board members. This interview may include a live skills observation, such as a screenshare while the candidate completes a set of tasks in Excel.

    6. References and Social Media Check
    A recruiter contacts the professional references provided on the Employment Application and conducts a web/Social Media Check.

    7. Wage Recommendation
    A Human Resources Admin reviews previous experience and education and makes a starting wage recommendation to the hiring manager based on our current Wage Ranges and Education & Experience Criteria.

    8. Staffing Change Request
    The hiring supervisor submits a request for approval from Finance and Management.

    9. Conditional Offer of Employment
    Human Resources prepares and sends a conditional offer of employment.

    10. Background Check
    Once a conditional offer has been accepted, a criminal history record check and Motor Vehicle Report (if applicable for the position) are run.

    11. Pre-Hire Documentation
    For candidates who successfully pass our background check requirements, Our People Operations Coordinator and HR staff work with candidates to gather necessary documentation prior to the first day of work, such as proof of COVID vaccine or testing, headshots, etc.

    12. Onboarding
    Day 1 of employment with City Net includes onboarding with our People Operations Coordinator, document signing, introduction to your supervisor and colleagues, and basic training.

    13. Orientation & Training
    The first 60 to 90 days (two to three months) of employment include general organization-wide as well as job-specific orientation and training with your supervisor, lead(s), and our People Operations Coordinator.

  • A: Yes. Candidates must be authorized to work in the United States for any employer.

  • A: No. To be considered for a position at City Net, you must apply online for a specific job opening. Unsolicited resumes will not be reviewed. You can set up a Job Alert via Indeed to have new job openings that match your search criteria automatically emailed to you.

  • A: No. As a federal contractor, we're required to collect certain information for all applicants. To be considered for a position at City Net, you must apply through our online system directly, or via one of our linked job boards like Indeed, Glassdoor, etc. If you experience difficulties applying, please see Technical Support below.

    If you are a job seeker with a disability and require accommodation to apply for one of our jobs, please contact us at recruitment at citynet.org, and we'd be happy to assist you (our email address is modified for spam prevention -- use the @ sign when you email us)

  • A: After applying, you should receive a confirmation email from us with the subject, “Thank You for Your Application” (be sure to check your SPAM or Junk folder). If you do not receive a confirmation email, your application was not submitted.

  • A: When you apply online, you will see a confirmation message that your application materials have been received. We receive resumes from many qualified applicants and the hiring process may take several months. We do our best to review and respond to applications within 5 business days, regardless of whether you’ve been selected to move forward.

  • A: The hiring departments prefer you not contact them directly unless the hiring manager's contact information is included in the job posting. You are welcome to visit our website to find out more about the work being done here, or to email our Recruitment Team.

  • A: Cover letters are not required for any position. If you choose to write a cover letter, it is not necessary to address a cover letter to a specific individual.

  • A: Yes. The application process gives you the opportunity to enter the name of an employee who is referring you as a candidate. Please do not use this box to enter any other information, as it makes more work for our recruiters to sift through.

CITY NET JOB POSTINGS

  • A: Yes; if a job is listed on our web site, it is considered open, and applications are still being accepted. Please be aware some jobs take longer to fill than others and may remain open for longer periods of time. If a department has a specific close date in mind, it will be noted in the job description section of the posting.

  • A: If a job is not on the City Net Career Portal website, either new applications are no longer being accepted or the job has been filled.

  • A: City Net posts all paid positions on this site. Internships are listed at https://citynet.org/intern

City Net Careers Technical Support

  • A: If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us at recruitment at citynet.org, and we'd be happy to assist you (our email address is modified for spam prevention -- use the @ sign when you email us).

  • A: Our system supports uploading PDF, MS Word (DOC/DOCX), Rich Text Format (RTF) and Text (TXT) files. We also allow for DropBox uploads, and pasting/typing directly into the screening.

  • A: Hiring supervisors can download the original documentation keeping formatting intact, but will first see what you see when you preview your resume. Headers, footers, and graphics or text boxes will not appear in the preview. The system converts your resume to HTML to support online viewing, which can cause spacing and alignment differences in preview mode. Hiring supervisors are aware of this and can download your original resume if they need to.

  • If you are certain your issue is not addressed in the FAQ above, contact us at recruitment at citynet.org, and we'll be happy to assist you (our email address is modified for spam prevention -- use the @ sign when you email us). Note that due to the high volume of requests we receive, there may be a delay.

For questions related to joining our team, please email recruitment at citynet.org (our email address is modified for spam prevention -- use the @ sign when you email us) to inquire.